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Life doesn’t always go to plan, and there can be many unexpected situations that leave you caught out and in need of some cash quickly. Perhaps your car broke all of a sudden, you need a phone replacement, or your bills were a bit more than you expected. This is where our helpful buyback service comes in handy!
A buyback is where you can get instant cash for your items, without losing or selling them, and this blog will outline the service below.
How it Works:
- A customer comes into the store with an item they wish to receive money on.
- We then test the item, evaluate it to determine its condition, market value, and demand, and then agree on a price for it.
- If the customer is not already on our database, then we will need to create an account for them. In order to create an account we will require two forms of valid ID; one photographic ID (e.g. passport, driving license, provisional license etc), and one proof of address (e.g. bank statement, water/ gas/ electricity/ telephone/ internet bill etc).
- Once the account has been created, we will fill out the details regarding the item, allocate a secure location for its storage, complete the transaction, and you will then have 28 days to repay the agreed amount, with a redemption fee on top.
- After the 28 days are up, you will receive a call from us to remind you. You may then either buy back the item, extend for another 28 days (by just paying the redemption fee alone), or ask for a 3-day hold. If the item is not bought back, extended, or asked to be held, it will be repossessed and put up for sale in our store.
Our 3-Day Hold Service:
- Our 3-day hold service is an option for customers who may need a few extra days to find some money, or those who don’t wish to extend the whole 28 days but again need some extra time.
- There will be fees applied per extra day that it is held, up to 3 days, which is a 10% interest fee per day, calculated based off of the original agreed price for the item.
- If the customer then proceeds to buy back the item after holding for extra days, the fees applied will be added on top of the agreed price as well as the redemption fee.
- The 3-day hold is not automatically applied and instead will have to be requested by the customer.
- If the item is not bought back after the extra 3-day hold, then it will be repossessed and put up for sale in store.
Our buyback service is a helpful way to ensure you’re not short on cash, and we will do our best to ensure you get the best service possible!
